Privacy Policy

At TheToys.Asia, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): such as your name, email address, phone number, billing and shipping addresses, and payment details.

  • Account Information: including your username, password, and order history.

  • Technical Information: including your IP address, browser type, operating system, and access times.

  • Usage Data: information about how you interact with our site, including pages viewed, products browsed, and referring websites.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders

  • To communicate order status and shipping details

  • To respond to your inquiries and provide customer support

  • To improve our website, services, and product offerings

  • To personalize your shopping experience

  • To send promotional communications (you may opt-out at any time)

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: such as payment processors, shipping partners, and IT support providers, solely to assist us in operating our business.

  • Legal Requirements: if required to do so by law or to comply with legal processes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Accessing the information we hold about you

  • Requesting correction or deletion of your data

  • Opting out of marketing communications

To exercise any of these rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: [email protected]